We’ve been retained by the City of Toronto to develop new design and technical guidelines for shelters providing support to people who are experiencing homelessness within the city of Toronto. We are drawing upon our extensive experience in developing nearly thirty shelters to date, supplemented by a tour of twenty existing shelters within the city, and extensive engagement of the community of shelter providers and people with lived experience through focus groups, surveys and interviews. We hope this new document will help share the best practices used by existing shelter providers across the family, youth, and singles and couples sectors, including such aspects as best practices for pet-friendly shelters, gender inclusivity, culturally supportive and non-discriminatory settings.
One of our clients, Journey Home Hospice
, a new care facility for people who are homeless and facing the end of life, has officially opened its doors this week, providing inclusive high-quality care to some of the city's most vulnerable citizens. This centre of excellence for homeless palliative care will advance national best practices of care delivery. In addition to hospice palliative care, staff and volunteers will have additional training in areas such as harm reduction, mental health and addictions, and trauma-informed care.